Skip to content
Money Helper logo Money Helper logo Money Helper logo Money Helper logo Money Helper logo Money Helper logo
Cymraeg
  • Benefits
  • Everyday money
  • Family & care
  • Homes
  • Money troubles
  • Pensions & retirement
  • Savings
  • Work
  • Universal Credit

    Find out how Universal Credit works and how to manage your payment

    Benefits if you have children

    Entitlements to help with the cost of pregnancy or bringing up children

    Benefits if you’re sick, disabled or a carer

    Understand what support is available for coping with ill health

    Benefits in later life

    You may be entitled for help with other costs on top of your State Pension

    Benefits and work

    Extra support if you’re working, self-employed, or you’ve lost your job

    Benefits to help with housing costs

    Support to help with rent or mortgage payments if you’re on a low income

    Problems with benefits

    What to do if something goes wrong with your benefits

    Benefits

    All Benefits guidance

    Tools

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Banking and payments

    How to choose, use and manage bank accounts

    Budgeting

    How to budget, find the best deals and switch to save money

    Buying and running a car

    How to buy and finance a car, deal with problems with car finance, and cut running costs

    Credit

    Credit basics, applying for credit, credit ratings and problems with credit

    Insurance

    Insurance for cars, health, travel, and help with insurance

    Everyday money

    All Everyday money guidance

    Tools

    Tool

    Compare bank accounts

    Tool

    Budget Planner

    Tool

    Your options for borrowing money

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Becoming a parent

    Having a baby, returning to work, childcare costs

    Death and bereavement

    Wills, inheritance, sorting out estates

    Divorce and separation

    Sorting out money and homes, what if you have children, money after break ups

    Illness and disability

    Managing costs, extra financial support, help with work or study

    Long-term care

    Paying and getting funding, ways to pay, problems with care

    Student and graduate money

    Credit cards, bank accounts, student debts

    Talk money

    Difficult conversations, talking to teenagers, older people and partners

    Family & care

    All Family & care guidance

    Tools

    Calculator

    Divorce calculator

    Calculator

    Baby costs calculator

    Tool

    Budget Planner

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Mortgages and homebuying

    Mortgages, help buying, remortgaging, first-time buyers, help and support

    Renting

    Help renting a home and dealing with problems

    Homes

    All Homes guidance

    Tools

    Calculator

    Stamp Duty calculator

    Calculator

    Mortgage affordability calculator

    Calculator

    Mortgage repayment calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Help with the cost of living

    Budgeting, paying bills, finding extra financial support, coping with job loss

    Dealing with debt

    Bills, court fines, help with debts

    Money problems and complaints

    What to do about mis-selling, compensation and complaints

    Scams

    Spotting scams and what to do if you’re caught out

    Money troubles

    All Money troubles guidance

    Tools

    Tool

    Debt advice locator

    Calculator

    Benefits calculator

    Tool

    Bill prioritiser

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Building your retirement pot

    How much do you need, ways to build your pot, transferring and merging

    Pensions explained

    Starting a pension, types of pension, understanding pensions

    Pension problems

    Complaints, financial help when retired, changes to schemes

    State Pension

    How it works, what you might get, National Insurance

    Taking your pension

    Ways to draw your pension, when can you retire, Pension Wise appointments

    Tax and pensions

    Tax allowances, tax paid on pensions, tax relief

    Pensions and retirement

    All guidance, including how to use the Pension Wise service

    Tools

    Appointment

    Book a Pension Wise appointment

    Calculator

    Pension calculator

    Tool

    Money Midlife MOT

    Tool

    Find a retirement adviser

    ALL TOOLS

    Book your free Pension Wise appointment

    Over 50? Get free, impartial guidance from our government-backed service. We’ll explain your options for taking money from your pension pots.

  • How to save

    Getting started, getting the most out of savings, problems

    Investing

    How to invest, types of investing, buying and managing

    Types of savings

    Help with meeting goals, tax-friendly saving, saving for children

    Savings

    All Savings guidance

    Tools

    Calculator

    Savings calculator

    Tool

    Budget Planner

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Employment

    Basics, benefits, tax and National Insurance

    Losing your job

    What to do, alternatives, redundancy pay

    Self-employment

    Starting out, insurance, tax, self-assessment

    Work

    All Work guidance

    Tools

    Tool

    Budget Planner

    Calculator

    Redundancy pay calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Benefits
  • Everyday money
  • Family & care
  • Homes
  • Money troubles
  • Pensions & retirement
  • Savings
  • Work
  • Universal Credit Find out how Universal Credit works and how to manage your payment
    Benefits if you have children Entitlements to help with the cost of pregnancy or bringing up children
    Benefits if you’re sick, disabled or a carer Understand what support is available for coping with ill health
    Benefits in later life You may be entitled for help with other costs on top of your State Pension
    Benefits and work Extra support if you’re working, self-employed, or you’ve lost your job
    Benefits to help with housing costs Support to help with rent or mortgage payments if you’re on a low income
    Problems with benefits What to do if something goes wrong with your benefits
    Benefits All Benefits guidance
    Tools

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Banking and payments How to choose, use and manage bank accounts
    Budgeting How to budget, find the best deals and switch to save money
    Buying and running a car How to buy and finance a car, deal with problems with car finance, and cut running costs
    Credit Credit basics, applying for credit, credit ratings and problems with credit
    Insurance Insurance for cars, health, travel, and help with insurance
    Everyday money All Everyday money guidance
    Tools

    Tool

    Compare bank accounts

    Tool

    Budget Planner

    Tool

    Your options for borrowing money

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Becoming a parent Having a baby, returning to work, childcare costs
    Death and bereavement Wills, inheritance, sorting out estates
    Divorce and separation Sorting out money and homes, what if you have children, money after break ups
    Illness and disability Managing costs, extra financial support, help with work or study
    Long-term care Paying and getting funding, ways to pay, problems with care
    Student and graduate money Credit cards, bank accounts, student debts
    Talk money Difficult conversations, talking to teenagers, older people and partners
    Family & care All Family & care guidance
    Tools

    Calculator

    Divorce calculator

    Calculator

    Baby costs calculator

    Tool

    Budget Planner

    Calculator

    Benefits calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Mortgages and homebuying Mortgages, help buying, remortgaging, first-time buyers, help and support
    Renting Help renting a home and dealing with problems
    Homes All Homes guidance
    Tools

    Calculator

    Stamp Duty calculator

    Calculator

    Mortgage affordability calculator

    Calculator

    Mortgage repayment calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Help with the cost of living Budgeting, paying bills, finding extra financial support, coping with job loss
    Dealing with debt Bills, court fines, help with debts
    Money problems and complaints What to do about mis-selling, compensation and complaints
    Scams Spotting scams and what to do if you’re caught out
    Money troubles All Money troubles guidance
    Tools

    Tool

    Debt advice locator

    Calculator

    Benefits calculator

    Tool

    Bill prioritiser

    Tool

    What to do when you’ve been refused credit

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Building your retirement pot How much do you need, ways to build your pot, transferring and merging
    Pensions explained Starting a pension, types of pension, understanding pensions
    Pension problems Complaints, financial help when retired, changes to schemes
    State Pension How it works, what you might get, National Insurance
    Taking your pension Ways to draw your pension, when can you retire, Pension Wise appointments
    Tax and pensions Tax allowances, tax paid on pensions, tax relief
    Pensions and retirement All guidance, including how to use the Pension Wise service
    Tools

    Appointment

    Book a Pension Wise appointment

    Calculator

    Pension calculator

    Tool

    Money Midlife MOT

    Tool

    Find a retirement adviser

    ALL TOOLS

    Book your free Pension Wise appointment

    Over 50? Get free, impartial guidance from our government-backed service. We’ll explain your options for taking money from your pension pots.

  • How to save Getting started, getting the most out of savings, problems
    Investing How to invest, types of investing, buying and managing
    Types of savings Help with meeting goals, tax-friendly saving, saving for children
    Savings All Savings guidance
    Tools

    Calculator

    Savings calculator

    Tool

    Budget Planner

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

  • Employment Basics, benefits, tax and National Insurance
    Losing your job What to do, alternatives, redundancy pay
    Self-employment Starting out, insurance, tax, self-assessment
    Work All Work guidance
    Tools

    Tool

    Budget Planner

    Calculator

    Redundancy pay calculator

    ALL TOOLS

    Pensions issues? Join our community group

    Join our private Facebook group ‘Your pension and planning for the future – by MoneyHelper’ to get help and to chat about pensions

Home
Cymraeg
  1. Home
  2. Pensions & retirement
  3. Pensions explained
Pensions & retirement Pensions explained

Workplace pensions: how your employer’s pension scheme works

If you have an employer, they must offer a pension scheme so you can save money for your retirement. Your employer usually sets this up for you automatically and often pays into your pension as well. Here’s what you need to know.

What’s in this guide

  • What is a workplace pension?
  • How a defined contribution pension scheme works
  • How a defined benefit pension scheme works
  • When does a workplace pension start?
  • How much should I contribute to my workplace pension?
  • Should I combine my pensions from previous employers?
  • How do I claim my workplace pension?

What is a workplace pension?

A workplace pension is a type of private pension that your employer sets up for you. It might also be called an occupational, company or work-based pension scheme.

How does a workplace pension work?

There are two main types of workplace pension:

  • defined contribution pension
  • defined benefit pension

You can use our tool to find out your pension type, check paperwork you’ve received or ask your employer.

Defined benefit pensions are usually only offered to new members in the public sector, like the NHS, education and the Armed Forces.

Back to top

How a defined contribution pension scheme works

A defined contribution pension means the amount it will pay you depends on:

  • how much is paid in
  • how well your invested money performs
  • the fees your provider charges
  • how and when you take your pension money.

Our full guide about defined contribution pensions explains how they work in detail, but here’s a short summary:

  • you usually have to pay in at least 5% of your wages, typically:
    • 4% from you
    • 1% from the government in tax relief
  • your employer must contribute into your pension if you earn at least £6,240 a year – this must be worth at least 3% of your wages
  • your pension provider will manage and invest your money unless you ask to choose your own investments
  • your pension should grow over time, but it can rise and fall in value until you take your money
  • most pensions are designed to pay out from around age 65, but you can usually access the money from age 55 (57 from April 2028).

You can use our workplace pension contribution calculator to see an estimate of how much you and your employer will pay into your pension.

How much you’ll pay and what counts as earnings depends on the pension scheme your employer has chosen. Your employer will be able to explain your pension scheme rules.

You can choose how to take your money

When you’re ready to take your money, you can choose from a number of options. This includes taking up to 25% as tax-free cash and using the rest for a regular or flexible income.

For all your options, see our guide about taking a defined contribution pension. 

If you’re 50 or over, you can also get a free Pension Wise appointment. This will help you understand the different ways you can take your pension. 

Back to top

How a defined benefit pension scheme works

A defined benefit pension means it guarantees to pay you a certain amount when you’re older, usually based on:

  • how long you worked for your employer and
  • how much you were paid.

For final salary schemes, this is usually calculated using your pay when you stopped working for your employer. For career average schemes, it’s usually worked out using a set portion each time you were paid. 

You typically need to contribute from your wages, but some schemes will be fully funded by your employer. If you do have to pay in, it’s often a set percentage depending on your salary. Contribution rates generally rise the higher your salary is.

You’ll usually get a guaranteed retirement income

Most defined benefit schemes are designed to start paying you a guaranteed income when you reach a certain age, called a normal pension age (NPA). The NPA varies between providers but is often around age 60, 65 or the same as your State Pension ageOpens in a new window

You can usually start taking your pension from age 55 (57 from April 2028) – or earlier if you need to retire due to poor health – but the amount you’ll get will typically be lower than the scheme promised.

You might also be able to take up to 25% of the value of your pension as a tax-free lump sum. Depending on your scheme, this can mean the income it pays will be reduced as a result.

For more information, see our guide about defined benefit pension schemes.

Back to top

When does a workplace pension start?

You can ask to join at any time from age 16 to 75, but your employer must set up a workplace pension for you automatically if you’re a UK resident and:

  • usually work in the UK
  • are between age 22 and the State Pension ageOpens in a new window
  • earn more than £10,000 a year or the weekly and monthly ‘earnings thresholds’
  • don’t already have a suitable workplace pension.

For more information, see our guide about pension auto-enrolment.

Can I opt out of my workplace pension?

You can tell your employer if you’d like to opt out of your workplace pension, but it’s often like turning down extra pay.

Your employer might have to auto-enrol you again within three years, so you might need to opt out again if you still don’t want a workplace pension.

For more information, see our guide What happens to my pension if I leave a job or opt out?

Back to top

How much should I contribute to my workplace pension?

If you have a defined contribution pension, increasing the amount you pay in can boost your retirement savings. Your employer might also offer contribution matching, where they’ll pay in more if you do.

  • Our Pension calculator can show how your retirement income could change if you increased your contributions.
  • The Retirement Living Standards also list how much money you might need for a comfortable retirementOpens in a new window

If you have a defined benefit pension, how much you get depends on your salary and how long you work for that employer.

To pay in more, you’ll need to check if your scheme lets you build up extra benefits. If it doesn't, you'll need to set up your own personal pension for any additional savings.

Back to top

Should I combine my pensions from previous employers?

You’ll usually stop paying into your pension if you leave your employer, but your provider will continue managing it for you. This means you can choose to:

  • leave your pension where it is until you’re able to take the money
  • transfer your pension to a new provider, like one at a new employer.

Combining your pensions into one place might seem sensible, but there’s a risk of losing benefits only offered by your existing pension provider.

If you’re considering transferring your pension, find out what to check in our guide about pension transfers.

How to find old or lost workplace pensions

If you’ve had a number of jobs or employers, you might have lost track of your pension details.

For step-by-step help, see our guide How to find old or lost pensions.

Back to top

How do I claim my workplace pension?

The earliest you can usually take money from a workplace pension scheme is age 55 (57 from April 2028), unless you need to retire earlier due to poor health.

When you’re ready to claim your pension, you can contact your provider to ask for your options. For more help, see our guides about how to take your pension.

If you’re 50 or over with a defined contribution pension, you can get a free Pension Wise appointment to understand your options for taking your money.

What happens to my workplace pension when I die?

Your pension provider will ask you to complete an expression of wish form. This tells them who you’d like to receive your pension after you die, so make sure to keep it updated.

For more information, including how much would be taxed, see our guide What happens to my pension when I die?

Need more information on pensions?

Call our helpline free on 0800 011 3797 or use our webchat. One of our pension specialists will be happy to answer your questions.

 

Our help is impartial and free to use, whether that’s online or over the phone.

Opening times: Monday to Friday, 9am to 5pm. Closed on bank holidays.

Back to top
Thank you for your feedback.
We’re always trying to improve our website and services, and your feedback helps us understand how we’re doing.
Share this article
Email Facebook Twitter
Share this with
WhatsApp LinkedIn
Copy this link
Send email
Copy this link
Pensions explained

Understand your employer’s pension scheme

  • How pension auto-enrolment works
  • Workplace pensions: how your employer’s pension scheme works
  • Defined contribution pension schemes explained
  • Defined benefit pension schemes: final salary and career average explained
  • Collective defined contribution pensions explained
  • Pension buyout policies: an insurer pays your pension instead
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website
Looking for us? Now, we’re MoneyHelper

MoneyHelper is the new, easy way to get clear, free, impartial help for all your money and pension choices. Whatever your circumstances or plans, move forward with MoneyHelper.

Continue to website

Understand your employer’s pension scheme

  • How pension auto-enrolment works
  • Workplace pensions: how your employer’s pension scheme works
  • Defined contribution pension schemes explained
  • Defined benefit pension schemes: final salary and career average explained
  • Collective defined contribution pensions explained
  • Pension buyout policies: an insurer pays your pension instead
Money and Pensions Service logo
H.M. Government logo
Level AA conformance, W3C WAI Web Content Accessibility Guidelines 2.1 Clear English Standard for Websites logo
  • About us
  • Getting help and advice
  • Contact us
  • Partners
  • Tools and calculators
  • Give feedback
  • Welsh language scheme
  • Blog

Follow us:

© 2025 Money and Pensions Service, Bedford Borough Hall, 138 Cauldwell Street, Bedford, MK42 9AB. All rights reserved.

  • Terms & conditions
  • Privacy notice
  • Accessibility statement
  • Sitemap
  • Cookies
  • Cookie preferences Cookie preferences
Talk to us live for…
Close
Talk to us live for…
Close
Talk to us live for pensions guidance
For the quickest reply, use our webchat or telephone helpline. We’re open between 9am and 5pm, Monday to Friday.
Previous Close
Talk to us live for money guidance using…
Previous Close
Talk to us live for pensions guidance using the telephone
  • From overseas: +44 20 7932 5780
  • For self-employed: 0345 602 7021
Hours
  • Mon – Fri:9.00am to 5.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Previous Close
Talk to us live for money guidance using the telephone
  • Welsh: 0800 138 0555
  • Typetalk: 18001 0800 915 4622
  • From overseas: +44 20 3553 2279
Hours
  • Mon – Fri:8.00am to 6.00pm
  • Sat, Sun and bank holidays:Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Previous Close
If you’ve got a serious medical condition or disability and need travel insurance.
Use our travel insurance directory to get a list of specialist providers you can contact directly, as we can't give you quotes.

Need further help? If you’ve used the directory or you need further help to find an insurer, the British Insurance Brokers’ Association can link you with a broker. Call: 0370 950 1790

Previous Close
Call us for help dealing with debt.
If you’ve missed payments and are struggling with debt, call us and press 1 to speak to one of our debt advice partners. Hours
  • Mon - Fri: 9.00am - 5.00pm
  • Sat Sun and bank holidays: Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Previous Close
Call us if you’re worried about fraud or scams and need expert guidance.
Our specialists are here to support you over the phone. Hours
  • Mon - Fri 9.00am - 5.00pm
  • Sat-Sun and Bank Holidays Closed

Calls from the UK are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.

Previous Close
Talk to us live for pensions guidance using webchat
Hours
  • Mon – Fri:9.00am to 5.00pm
  • Sat, Sun and bank holidays:Closed
Previous Close
Talk to us live for money guidance using webchat
Hours
  • Mon – Fri:8.00am to 6.00pm
  • Sat, Sun and bank holidays:Closed
Previous Close
Talk to us for pensions guidance using our web form

We’ll respond as soon as we can, but this can take over five working days. For a quicker reply, use our webchat between 9am and 5pm, Monday to Friday.

Previous Close
Talk to us for money guidance using our web form

We aim to respond within 2 working days

Previous Close
Talk to us live for money guidance using WhatsApp

Download app: WhatsApp

For help sorting out your debt or credit questions. For everything else please contact us via Webchat or telephone.

Previous Close